Privacy Policy

Effective Date: 1 March 2018
Last Updated: 12 May 2024

1. Introduction
Your privacy is paramount to us. At HelpMeChoose.ai, we are committed to safeguarding your personal information in alignment with global data protection regulations. This policy applies to all information collected through our website (https://helpmechoose.ai), our Shopify app, our quiz, data and analytics platforms and any other digital services we provide.

2. Information We Collect
a. Personal Information: This includes but is not limited to your name, address, email, phone number, payment details, and date of birth.
b. Device Information: We collect data such as device type, operating system, and geo-location data.
c. Usage Data: Information on how you interact with our website and services, including log data, page visits, and error reports.

3. How We Use Your Information
We use the collected information to:
a. Provide and improve our services.
b. Personalize your experience on our platform.
c. Conduct analytics and market research.
d. Communicate with you, including for marketing and promotional purposes.
e. Process transactions and maintain your account.

4. Sharing and Disclosure
We may share your information with third parties in the following circumstances:
a. To provide and improve our services.
b. For legal compliance, regulation, or governmental request.
c. In the event of a business transfer, such as a merger or acquisition.

5. International Data Transfers
Your information may be transferred and processed in countries outside of your country of residence. Where this is the case, we ensure adequate protection and compliance with relevant data protection laws.

6. Data Security
We implement robust security measures to protect your data but cannot guarantee absolute security. You are responsible for maintaining the secrecy of your own data in our services.

7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Your Rights
You have the right to access, correct, delete, or restrict the use of your personal information. You also have the right to object to processing and to data portability.

9. Children's Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect data from this age group.

10. Cookies and Tracking Technologies
We use cookies to enhance your experience on our site. You can control cookie settings through your browser.

11. Changes to This Policy
We may update this policy to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically.

12. Contact Us
For any questions or concerns about your privacy, please contact us at support@helpmechoose.ai.



Additional Legal Frameworks:

GDPR Compliance:
For users in the European Economic Area (EEA), we comply with the GDPR. We act as a data controller and/or processor. Your data is processed based on consent, contractual necessity, legitimate interests, or legal requirements. You have the right to withdraw consent, and we provide mechanisms for data portability and objection to processing.

California Residents (CCPA): You have specific rights regarding personal information under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal data.

Australian Privacy Act: We comply with the Australian Privacy Act. Where applicable, your personal information will be processed in line with these regulations.